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Privacy Policy

1. Privacy at a glance

General notes

The following notes provide a simple overview of what happens with your personal data when you visit our website. Personal data is all data that can be used to identify you personally. Detailed information on the subject of privacy can be found in our privacy statement below.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact details can be found on the legal notices page of this website.

How do we collect your data?

Data that you share with us will be collected. For example, this may be data that you enter on a contact form.

Other data is collected automatically when you visit the website using our IT systems. This is primarily technical data (e.g. web browser, operating system or time the page was accessed). This data is collected automatically, as soon as you access our website.

What do we use your data for?

Part of the data is collected to ensure the website is operating correctly. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to obtain information free of charge at any time regarding the origin, recipient and purpose of the personal data stored about you. You also have the right to request the amendment, restriction or deletion of this data. You can contact us at any time to exercise these rights or if you have any other questions regarding data privacy at the address provided in the legal notices. Furthermore, you have the right to complain to the relevant supervisory authority.

Analysis tools and tools from third-party providers

When visiting our website, your surfing behaviour may be evaluated statistically. This occurs primarily using cookies and analysis programs. Your surfing behaviour is usually analysed anonymously and cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the subsequent privacy notice.

2. General notes and mandatory information

Privacy

The website operators take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy notice.

If you use this website, various personal data will be collected. Personal data is data that identify you personally. This privacy notice explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please be aware that security vulnerabilities may be present when data is transmitted via the internet (e.g. communication by email). Absolute protection of the data against access by third parties cannot be guaranteed.

Information on the data controller

The data controller for data processing on this website is:

Oriental Motor (Europa) GmbH
Schiessstraße 44
40549 Dusseldorf, Germany
Telephone: 02 11/52 067-00 
Email: info@orientalmotor.de

The data controller is a natural or legal person who, solely or collectively with others, decides on the purposes and means of processing of personal data (names, email addresses etc.).

Revoking your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal message to us by email is sufficient. The legality of data already processed prior to consent being revoked remains unaffected by the revocation.

Right to complain to the relevant supervisory authority

In case of a breach of data protection law, the affected party has the right to complain to the relevant supervisory authority. The relevant supervisory authority for matters relating to data protection law is the data protection officer for the federal state in which the company is based. A list of the data protection officers and their contact details can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to request the data that we hold about you on the basis of your consent or that we process automatically for the performance of a contract sent to you or to a third party in an established, machine-readable format. If you would like the data to be transmitted directly to another data controller, this will only occur in so far as is technically feasible.

SSL/TLS encryption

This website uses SLL/TLS encryption for reasons of security and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator. You can identify an encrypted connection when the address line in the web browser has changed from "http://" to "https://" and there is a padlock symbol in your browser line.

If SSL/TLS encryption is enabled, the data that you transmit to us cannot also be read by third parties

Encrypted payment transactions on this website

If, after the conclusion of a fee-based contract, we are obliged to transmit your payment details (e.g. account number for a direct debit mandate), this data will be required for payment processing

Payment transactions using established means of payment (Visa/MasterCard, direct debit) are carried out exclusively using an encrypted SSL/TLS connection. You can identify an encrypted connection when the address line in the web browser has changed from "http://" to "https://" and there is a padlock symbol in your browser line

In the case of encrypted communication, the payment details that you transmit to us cannot also be read by third parties.

Disclosure, restriction and deletion

Within the framework of the applicable statutory provisions, you have the right to be informed about any personal data relating to you that is stored, its origin and recipient and the purpose of the data processing and, if necessary, the right to the rectification, restriction and deletion of this data at any time and free of charge. You can contact us at any time to exercise these rights or if you have any other questions regarding personal data at the address provided in the legal notices.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Mr. Sascha Hasselbach
c/o EDV-Fortres
Kronprinzstr. 47-49
40764 Langenfeld, Germany
www.datenschutz-extern-nrw.de

Telephone: +49-(0)21732041244
Email: dataprotection@orientalmotor.de

4. Data collection on our website

Cookies

In some instances, this website uses cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files which are placed on your computer and stored by your browser.

Most of the cookies we use are "session cookies". These are deleted automatically at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit us.

You can set your web browser to inform you about the use of cookies and only allow cookies on a case-by-case basis, to prevent cookies in particular cases or in general, and to automatically delete cookies when closing the web browser. Disabling cookies may restrict the functionality of this website.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (e.g. shopping cart function) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies, in order to optimise this website and ensure it can be reliably provided. In so far as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are covered separately in this privacy notice

Server log files

The website provider automatically collects and stores information in server log files, which your browser transmits to us automatically. These are:

- Browser type and browser version
- Operating system used
- Referrer URL
- Time of the server request
- IP address

This data is not merged with data from any other data sources.

The lawful basis for processing the data is Article 6(1)(f) of the GDPR. Our legitimate interest stems from the purpose for data collection, i.e. system security and stability.

Contact form

If you send us enquiries via our contact form, your details from the enquiry are stored by us, including the contact details provided by you, for the purpose of processing your enquiry and in the case of follow-up questions. We will not share this data without your consent.

The data entered on the contact form are therefore processed exclusively on the basis of your consent (Article 6(1)(a) of the GDPR). You can revoke this consent at any time. An informal message to us by email is sufficient. The legality of data processing operations which occurred prior to consent being revoked remains unaffected by the revocation.

The data entered by you on the contact form will remain with us until you ask us to delete it, you revoke your consent to us storing it or the purpose for the data being stored no longer exists (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Registration on this website

You can register on our website to use additional functions on the site. We only use the entered data for the purpose of the offer or service that you have registered for. The mandatory information requested at registration must be provided in full. Otherwise, we will not be able to complete the registration.

We will use the email address provided by you at registration to inform you about any significant changes, such as to the scope of the offer, or for changes which are necessary technically.

The data provided at registration are processed on the basis of your consent (Article 6(1)(a) of the GDPR). You can revoke your consent at any time. An informal message to us by email is sufficient. The legaltiy of data already processed remains unaffected by the revocation.

The data collected at registration is stored by us for as long as you are registered on our website, after which time it will be deleted. Statutory retention periods remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the justification, structural formulation or amendment of the legal relationship (inventory data). This occurs on the basis of Article 6(1)(b) of the GDPR, which allows data to be processed for the performance of a contract or pre-contractual measures. We collect, process and use personal data concerning the use of our websites (usage data) only in so far as is required to enable the user to use the service or be charged for it.

The collected customer data is deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission upon the conclusion of a contract for online shops, retailers and the shipment of goods

We transmit personal data to third parties only if this is necessary within the scope of executing the contract, i.e. to the company entrusted with shipping the goods or the credit institution commissioned with processing the payment. Further transmission of data only occurs if you have expressly consented to this transmission. Your data is not disclosed to any third parties, such as for advertising purposes, without your express consent.

The basis for data processing is Article 6(1)(b) of the GDPR, which allows data to be processed for the performance of a contract or pre-contractual measures.

5. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service, Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies. These are text files which are stored on your computer and enable your use of the website to be analysed. The information regarding your use of this website, which is generated using the cookie, are usually transferred to a Google server in USA and stored there.

Google Analytics cookies are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address will be truncated by Google within the Member States of the European Union or in other states which are parties to the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and then truncated. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide other services relating to the use of the website and the services associated with the use of the website to the website operator. The IP address provided by your browser as part of Google Analytics will not be merged with any other data from Google.

Browser plugin

You can prevent cookies from being stored by modifying the settings in your browser software; however, please be aware that if you do this you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent Google from collecting and processing the data generated by the cookie relating to your use of the website (incl. your IP address) by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Objection to data collection

You can prevent data from being collected by Google Analytics by clicking the following link. An opt-out cookie will be placed to prevent your data from being collected on future visits to this website: Disable Google Analytics.

More information on how data is handled by Google Analytics can be found in Google's privacy notice: https://support.google.com/analytics/answer/6004245?hl=en.

Order data processing

We have concluded an order data processing contract and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated containing statements regarding the age, gender and interests of site users. These data are drawn from interest-related advertising by Google as well as user data from third-party providers. These data cannot be traced back to any specific person. You may disable this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as outlined under "Objection to data collection".

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

We use Conversion Tracking as part of Google AdWords. When you click on an ad provided by Google, a cookie is placed for Conversion Tracking. Cookies are small text files that the web browser stores on the user's computer. These cookies expire after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user has clicked on the ad and has been redirected to this website.

Each Google AdWords client receives a different cookie. The cookies cannot be tracked from the websites of AdWords clients. The information collected using the conversion cookies serves to generate conversion statistics for AdWords clients who have opted for Conversion Tracking. The clients are told how many users have clicked on their ad and been redirected to a website with a Conversion Tracking tag. However, they do not receive any information which can be used to identify users. If you would prefer not to participate in tracking, you can opt out of this by simply disabling the Google Conversion Tracking cookie via the user settings in your web browser. You will not be included in the Conversion Tracking statistics.

Conversion cookies are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

More information on Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=en&gl=en.

You can set your web browser to inform you about the use of cookies and only allow cookies on a case-by-case basis, to prevent cookies in particular cases or in general, and to automatically delete cookies when closing the web browser. Disabling cookies may restrict the functionality of this website.

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on our website, we will need an email address from you together with information that enables us to verify that you are the owner of that email address, and that you agree to receive the newsletter. Additional data is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The data provided on the newsletter registration form is processed exclusively on the basis of your consent (Article 6(1)(a) of the GDPR). Your consent to the storage of data, the email address and their use for sending the newsletter may be revoked at any time, by clicking "unsubscribe" in the newsletter. The legality of data already processed remains unaffected by the revocation.

The data given to us by you for the purpose of the newsletter subscription will be stored by us until you cancel your subscription and deleted by us once the newsletter subscription is cancelled. Data stored by us for other purposes (e.g. email addresses for the members area) remain unaffected.

Rapidmail

This website uses Rapidmail for sending newsletters. The provider is rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg im Breisgau, Germany.

Rapidmail is a service which can be used to organise and analyse the sending of newsletters. The data entered by you for the purpose of newsletter subscription are stored on the Rapidmail servers in Germany.

If you do not want analysis by Rapidmail, you must unsubscribe from the newsletter. An unsubscribe link can be found in every newsletter message. You can also unsubscribe from the newsletter directly on our website.

Data analysis using Rapidmail

For the purpose of analysis, emails sent with Rapidmail contain a "tracking pixel", which connects to the Rapidmail servers when the email is opened. This determines whether a newsletter message has been opened.

Furthermore, we can use Rapidmail to determine which links, if any, in the newsletter message have been clicked. All links in the email are tracking links, which allow your clicks to be counted.

More information on the analysis functions of Rapidmail can be found at: https://de.rapidmail.wiki/kategorien/statistiken/.

Lawful basis

Data is processed on the basis of your consent (Article 6(1)(a) of the GDPR). You can revoke this consent at any time. The legality of data already processed remains unaffected by the revocation.

Storage period

The data given to us by you for the purpose of the newsletter subscription will be stored by us until you cancel your subscription and, once the newsletter subscription is cancelled, deleted by us, including from our servers, and also from the Rapidmail servers. Data stored by us for other purposes (e.g. email addresses for the members area) remain unaffected.

For more information, refer to Rapidmail's data privacy notice: https://www.rapidmail.de/datensicherheit.

Conclusion of an order data processing contract

We have concluded a contract with Rapidmail in which Rapidmail undertakes to protect the data of our customers and not to pass these data on to third parties. This contract can be viewed at: https://de.rapidmail.wiki/files/adv/muster-auftragsdatenverarbeitung.pdf.

7. Plugins and tools

YouTube

Our website uses plugins from the Google-operated site YouTube. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our YouTube plugin-enabled websites, you will be connected to the YouTube servers. The YouTube server will be informed which of our webpages you have visited.

If you are logged in to your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of the effective presentation of our online offer. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

Further information on how user data is handled can be found in YouTube's privacy notice at: https://policies.google.com/privacy?hl=en&gl=en.

Google Maps

This website uses the mapping service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to use the functions of Google Maps, your IP address must be stored. This information is usually transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transmission.

Google Maps is used in the interest of the effective presentation of our online offer and to allow places indicated on our website to be located easily. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

More information on how user data is handled can be found in Google's privacy notice: https://policies.google.com/privacy?hl=en&gl=en.

8. Payment processors

PayPal

One of the payment options we offer on our website is PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). If you choose to pay via PayPal, the payment details you enter will be transmitted to PayPal.

WireCard

The online payment process for credit card payments offered by us is transacted by the payment processor WireCard AG, Einsteinring 35 in 85609 Aschheim, Germany (hereinafter "WireCard"). Your payment details are transmitted via a secure connection (https) to the WireCard server to ensure smooth payment processing. WireCard's privacy notice can be found here: https://www.wirecard.com/privacy-protection/

Your data is transmitted to PayPal and WireCard on the basis of Article 6(1)(a) of the GDPR (Consent) and Article 6(1)(b) of the GDPR (Data Processing for the Performance of a Contract). You have the option to revoke your consent to data processing at any time. Revocation does not affect any previous data processing operations.

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Hotline

UK/Ireland
+44 - 1256347090
E-Mail: info@oriental-motor.co.uk
Other countries
00800 22 55 66 22
E-Mail: info@orientalmotor.de

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